Terms of Service

Effective Date: May 1st, 2025

1. Acceptance of Terms

By accessing or using the services provided by Arca Global Health Inc., doing business as Meridian ("Meridian," "we," "our," "us," or "the Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

Meridian is an AI-powered visualization platform operated by Arca Global Health Inc. that allows users to:

• Upload personal photos for enhancement visualization

• Generate realistic previews of potential aesthetic transformations

• Connect with certified aesthetic professionals

• Share visualizations with trusted contacts

3. Important Medical Disclaimers

3.1 Not Medical Advice

• Meridian is an educational and visualization tool only

• Content is not medical advice, diagnosis, or treatment recommendations

• Results shown are AI-generated approximations, not guaranteed outcomes

• Consult qualified medical professionals before making any treatment decisions

3.2 No Guarantee of Results

• AI visualizations are estimates based on algorithms and data

• Actual results may vary significantly from visualizations

• Individual anatomy, healing, and outcomes are unique

• Professional consultations are required for accurate assessments

3.3 Professional Consultation Required

• Always consult board-certified professionals before procedures

• Verify all professional credentials independently

• Meridian does not endorse specific practitioners or treatments

• Second opinions are encouraged for all major decisions

4. User Responsibilities

4.1 Accurate Information

• Provide truthful, accurate information

• Use only your own photos or photos you have permission to use

• Respect intellectual property rights

• Report any misuse or inappropriate content

4.2 Appropriate Use

• Use the Service for personal visualization purposes only

• Do not use for commercial purposes without written permission

• Respect other users' privacy and content

• Follow all applicable laws and regulations

4.3 Age Requirements

• Must be 18 years or older to use the Service

• Minors require parental consent and supervision

• Age verification may be required

5. Privacy and Data Protection

5.1 Photo and Data Security

• Photos are processed securely and encrypted

• Personal data is protected according to our Privacy Policy

• Users control sharing and visibility of their content

• Data retention policies apply as outlined in Privacy Policy

5.2 Sharing and Social Features

• Users control what content they share

• Shared content may be visible to selected contacts

• Privacy settings can be adjusted at any time

• Meridian is not responsible for how others use shared content

6. Intellectual Property

6.1 User Content

• Users retain ownership of their original photos

• Grant Meridian license to process and display content within the Service

• AI-generated visualizations are considered derivative works

• Users may download and share their own visualizations

6.2 Service Content

• Meridian owns all Service software, algorithms, and technology

• Users may not reverse engineer, copy, or distribute Service technology

• Trademarks and service marks are protected

• Unauthorized use is prohibited

7. Professional Network

7.1 Professional Listings

• Professionals are responsible for their own credentials and listings

• Meridian provides platform connection but does not employ professionals

• Verify all credentials independently

• Report any fraudulent or misleading professional information

7.2 Booking and Consultations

• All professional engagements are between user and professional

• Meridian is not party to professional service agreements

• Payment processing may be facilitated but not guaranteed

• Disputes should be resolved directly with professionals

8. Payment and Subscriptions

8.1 Subscription Terms

• Subscriptions auto-renew unless cancelled

• Cancellation takes effect at end of current billing period

• No refunds for partial periods

• Pricing subject to change with notice

8.2 Payment Processing

• Secure payment processing through third-party providers

• Charges will appear on statements as "Arca Global Health Inc." or "Meridian"

• All charges are final unless otherwise stated

• Disputed charges should be reported promptly

• Failed payments may result in service suspension

9. Prohibited Activities

Users may not:

• Upload photos of others without consent

• Use the Service for illegal or harmful purposes

• Attempt to hack, interfere with, or damage the Service

• Create fake accounts or misrepresent identity

• Share inappropriate or offensive content

• Violate any applicable laws or regulations

10. Service Availability

10.1 Uptime and Maintenance

• Service availability is not guaranteed

• Scheduled maintenance may cause temporary interruptions

• Features may be modified or discontinued

• Backup and recovery are user's responsibility

10.2 Technical Requirements

• Compatible devices and browsers required

• Internet connection necessary for full functionality

• Software updates may be required

• Performance may vary based on technical factors

11. Limitation of Liability

11.1 Service Limitations

• Meridian provides the Service "as is" without warranties

• No guarantee of accuracy, reliability, or suitability

• Users assume all risks associated with Service use

• Liability limited to amount paid for Service

11.2 Damages Exclusion

Meridian is not liable for:

• Direct, indirect, or consequential damages

• Medical decisions based on Service content

• Professional service outcomes or disputes

• Data loss or service interruptions

• Third-party actions or content

12. Indemnification

Users agree to indemnify and hold Meridian harmless from:

• Claims arising from user's violation of Terms

• Misuse of the Service or uploaded content

• Disputes with professionals or other users

• Violation of third-party rights

• Any illegal or unauthorized activities

13. Termination

13.1 User Termination

• Users may terminate accounts at any time

• Cancellation process outlined in account settings

• Data deletion policies apply after termination

• Some data may be retained for legal compliance

13.2 Service Termination

Meridian may terminate accounts for:

• Violation of these Terms

• Illegal or inappropriate activity

• Non-payment of fees

• Service discontinuation

14. Governing Law

These Terms are governed by the state of Delaware law without regard to conflict of law principles. Any disputes shall be resolved in the state of Delaware.

15. Changes to Terms

Meridian reserves the right to modify these Terms at any time. Users will be notified of material changes via email or Service notification. Continued use constitutes acceptance of modified Terms.

16. Contact Information

For questions about these Terms, contact:

• Legal Entity: Arca Global Health Inc. (dba Meridian)

• Email: contact@trymeridian.co

• Address: 169 Madison Ave STE 15152, New York, NY 10016

17. Severability

If any provision of these Terms is found unenforceable, the remaining provisions remain in full force and effect.

18. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between users and Meridian regarding the Service.

Last Updated: May 1st, 2025